Is vehicle damage assessment determined by the insurance company or the repair shop?

[VonWeston]

Vehicle damage assessment is generally conducted by an insurance adjuster dispatched by the insurance company to the scene. Below are relevant details about vehicle damage assessment: 1. Conditions requiring vehicle damage assessment: Currently, most auto insurance policies in the market offer self-inspection and claims settlement functions for minor damages. Only when the damage exceeds a certain amount will an adjuster be sent to the scene for inspection and assessment after the policyholder reports the claim. However, there may be exceptional cases involving minor damages that still require on-site assessment by an adjuster. 2. On-site handling of vehicle accident damage assessment: Insurance company personnel will arrive at the scene and issue an "Inspection Report"; simultaneously, traffic police will also attend and provide an "Accident Determination Certificate". The vehicle owner only needs to take the damage assessment report and accident determination certificate to the repair shop for vehicle repairs.