Is the maintenance service provided by 4S stores nationwide?
2 Answers
If it is a brand manufacturer's promotion, it can be used nationwide. Below is relevant information about car maintenance: Introduction: Car maintenance, also known as car servicing, refers to the preventive work of regularly inspecting, cleaning, replenishing, lubricating, adjusting, or replacing certain parts of a car. Purpose: To keep the car clean and in good technical condition, eliminate potential hazards, prevent malfunctions, and extend the usage cycle. It also helps to prolong the service life of the car. Types: Regular maintenance is divided into three aspects: body maintenance, interior maintenance, and body refurbishment.
When I bought my car last time, I was given five free maintenance services, thinking they were valid nationwide. But when I tried to use them at another 4S shop while on a business trip, the staff said it wasn’t possible—I had to go back to the original dealer. This is quite common; maintenance services offered by 4S shops are usually tied to specific stores or regional chains, as dealers rely on such perks to retain customers. For example, my friend who bought a Toyota could only use the free maintenance at Toyota shops in the same city, unless it’s a nationwide brand like Mercedes or BMW that might have universal agreements. My advice is to carefully review the contract terms when purchasing a car, clarify the scope of applicability, and keep written proof to avoid unnecessary trips and out-of-pocket expenses. Regular maintenance is key to keeping your car in good health—don’t let minor issues disrupt your plans.