Is it safe to drive the courtesy car provided by a 4S store?
1 Answers
Yes, it is safe to drive. When repair time exceeds 5 days, 4S stores are required to provide courtesy vehicles according to national regulations. Article 19 of the "Regulations on the Repair, Replacement, and Return Liability of Household Automotive Products" stipulates: During the warranty period of household automotive products, if the repair time (including waiting time for spare parts) exceeds 5 days due to quality issues, the consumer shall be provided with a replacement vehicle or reasonable transportation cost compensation. Here are additional details: 1. Article 8: Manufacturers must strictly implement the factory inspection system; household automotive products that fail inspection cannot be sold. 2. Article 9: Manufacturers must file basic information, vehicle models, sales and repair network details, user manuals, warranty certificates, maintenance manuals, dispute resolution for warranty liabilities, and return/exchange information with the General Administration of Quality Supervision, and update the filings promptly when changes occur. 3. Article 10: Household automotive products must come with a Chinese product qualification certificate or related proof, along with user manuals, warranty certificates, maintenance manuals, and other accompanying documents.