how to get to rental cars at ord

Question

LeLiam · Accepted Answer

Getting to the rental car center at Chicago O'Hare International Airport (ORD) is a straightforward process, but knowing the specifics saves time. Unless you are picking up from an off-site location like Fox or Sixt, all major rental car companies are located in the Multi-Modal Facility (MMF), a separate building connected to the terminals by a 24/7 automated shuttle train.

After you collect your luggage in the terminal baggage claim, follow the signs that say "Rental Car Shuttles" or "Rental Car Center". These signs are prominent and will lead you to the Airport Transit System (ATS) train station. The ATS is free and runs every few minutes. Take the train to the "Rental Car Center" stop. The entire journey from terminal to MMF typically takes about 5-10 minutes. Once you exit the train, you'll find the rental car counters on the upper level of the MMF.

For a smoother experience, consider these tips. If you are traveling with a large group or excessive luggage, the shuttle train cars can get crowded. Allow for a total of 20-30 minutes from your gate to the rental car counter to account for walking, waiting for the train, and the ride itself. Some premium services, like those from specific luxury brands, may have dedicated pickup areas; always confirm the location in your rental confirmation email.

Rental Car Company	Counter Location (MMF Level)	Estimated Shuttle Frequency	Average Travel Time (Terminal to Counter)
Alamo	Level 2	Every 3-5 minutes	12 minutes
Avis	Level 2	Every 3-5 minutes	12 minutes
Budget	Level 2	Every 3-5 minutes	12 minutes
Enterprise	Level 2	Every 3-5 minutes	12 minutes
Hertz	Level 2	Every 3-5 minutes	12 minutes
National	Level 2	Every 3-5 minutes	12 minutes
Dollar	Level 2	Every 3-5 minutes	12 minutes
Thrifty	Level 2	Every 3-5 minutes	12 minutes
Fox (Off-site)	Terminal Shuttle Pickup	Every 15-20 minutes	15-20 minutes
Sixt (Off-site)	Terminal Shuttle Pickup	Every 15-20 minutes	15-20 minutes

AdamFitz · Answer

Just got my car at ORD yesterday. It’s super easy. Grab your bags, then look up for the blue signs that say "Rental Car Shuttles." They’ll lead you downstairs to a free train. Hop on, and it goes straight to the rental car building. The whole thing took me maybe 10 minutes from baggage claim. The key is just to follow the signs—they’re everywhere. Don’t overthink it.

StLawson · Answer

The most efficient path is to utilize the Airport Transit System. Upon deplaning, proceed to the baggage claim area on the lower level of your terminal. From there, clearly marked signage will direct you to the ATS station. Board the train destined for the Multi-Modal Facility. Disembark at the Rental Car Center stop, and the company counters are located on the second level. This consolidated center streamlines the process for all major agencies.

Edwards · Answer

We just did this with two kids and a ton of luggage. It’s a bit of a walk, but the signs are clear. The free train was a lifesaver; we didn’t have to haul everything onto a bus. The train drops you right inside the rental building, so you’re out of the weather. My advice? Have one person handle the bags while the other herds the kids. It’s a busy place, but the system works well if you stay calm and follow the blue signs.

AlyssaMarie · Answer

Before you even land, check your rental confirmation email. It will specify if you’re in the main Multi-Modal Facility or an off-site lot. For the MMF, it’s all about the signs and the free train. If your company is off-site like Fox, you’ll need to go to a specific shuttle bus area outside the terminal. Knowing which one ahead of time prevents confusion in the busy arrivals area. The train to the MMF is generally faster and more frequent than waiting for a shuttle bus.