How to Claim Insurance for Car Scratches?

1 Answers
StephanieAnn
07/29/25 9:29pm
Car scratch insurance claim process, specific details are as follows: 1. Call the insurance company: After the vehicle is scratched, call the insurance company where the car is insured to report the incident. In case of an emergency, dial 110 first to report to the police. 2. Insurance company inspection: The insurance company will dispatch an inspector to the scene for on-site inspection services and assist in handling the situation. If the vehicle cannot be moved, they will also arrange for towing services. 3. Claim process: The inspector and the car owner jointly confirm the accident liability, damage situation, and costs, and inform the necessary claim documents to be submitted. The car owner can submit the insurance materials on-site, by mail, or through a representative. 4. Compensation time: Regarding how long it takes for the compensation to be credited, the insurance company should pay the compensation within 10 days after reaching a compensation agreement.
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