How to Claim Compensation for New Car Battery Drainage?
2 Answers
New car battery drainage can be claimed for compensation at a 4S shop. Claim process: If the car's battery shows drainage shortly after use, you can file a claim at a 4S shop. After professional evaluation confirms that the battery drainage is not caused by human factors, the car battery can be replaced for free. If repairable, the 4S shop can provide free repair services. Battery characteristics: Car batteries are typically lead-acid batteries. Lead-acid batteries are made of lead and lead oxide, with sulfuric acid solution as the electrolyte. Their advantages include stable voltage and low cost, but they require frequent maintenance and have a short lifespan. Car batteries, also known as storage batteries, convert chemical energy into electrical energy. Based on lead-acid batteries, maintenance-free batteries have been introduced. Maintenance-free batteries have structural advantages with very low electrolyte consumption, eliminating the need to add distilled water during use. Their lifespan is twice that of ordinary lead-acid batteries, with additional advantages such as high-temperature resistance and compact size.
I bought a new car last year, but the battery kept losing power and couldn't start, which was really annoying. I immediately contacted the dealer, and they confirmed it was still under warranty. I didn't handle it myself but instead recorded the times and symptoms of the battery drain, taking some videos as proof. At the 4S store, the technician checked the battery performance and found that the factory voltage was unstable, so they replaced it for free. The whole process was simple: bring the purchase invoice and warranty manual, and don't forget to turn off the lights or modify the wiring. After the successful claim, I also made sure to turn off all electrical devices after parking to prevent a recurrence. Such small issues, if delayed, might affect the starting system. I suggest new car owners go back to the dealership for a checkup at the first sign of trouble—it saves money and gives peace of mind. New cars come with a three-year warranty, so it's best to make use of it.