How to Check the Order Status of a Car at a 4S Store?
2 Answers
Here are the methods to check the order status of a car at a 4S store: 1. When purchasing a vehicle, there will definitely be staff from the 4S store assisting with the process, so you can contact the staff member who signed the contract with you to inquire. 2. You can check the order status by entering the order number on the official website of the vehicle brand you ordered. 3. In cases without internet access, you can directly call the 4S store to inquire. 4. You can also check the details using the vehicle identification number (VIN). Additional information: Here are some important points to note when purchasing a car: 1. Purchase invoice: The purchase invoice is the most important document when buying a car and is also one of the required documents for vehicle registration. Therefore, make sure to obtain the purchase invoice from the dealer and confirm its validity. 2. Vehicle certificate: The vehicle certificate is another crucial document and is mandatory for vehicle registration. Only cars with this certificate meet the national standards for vehicle quality and related requirements. 3. Warranty card: According to relevant regulations, if a car experiences malfunctions or damages due to manufacturing defects within a certain period or mileage, the warranty card allows you to enjoy free services from the manufacturer. However, consumable parts like bulbs and rubber are not included.
I recently ordered a car, and to check the progress, it's best to rely on the sales consultant. Adding them on WeChat and asking directly is the most convenient and quickest way. They always have their phones on hand and can reply with status updates anytime. Remember to provide your order number and name to avoid any lookup mistakes. Make it a habit to message them every Tuesday and Thursday—don’t worry about bothering them, it’s part of their job. If the progress seems slow, don’t panic; it’s usually due to production delays or shipping hold-ups. Be patient—ordering a car isn’t like getting instant food. My last car took half a month before the status updated to 'in transit.' Just keep communicating in the meantime, and don’t let guesswork ruin your mood. Screenshot your conversations for future reference in case of any disputes—it’ll help you stay on the right side.
