How to Check ETC Transaction Details?
2 Answers
ETC transaction details can be checked by following these steps: 1. Open the search bar in WeChat on your mobile phone, enter the name of the local ETC official account, and then click to follow it; 2. Enter the followed official account, click to add more accounts, then click to bind the user account, fill in the user name, ID number and other information, and then click to bind the ETC card account, enter the ETC card number, license plate number and other information to complete the binding; 3. After successfully binding the account, return to the homepage, click "My Services" to query the monthly bill, and you can see the ETC charge details for the current month. Since current ETC cards are divided into three different types: ETC debit cards, ETC stored-value cards, and ETC credit cards, car owners can check the balance or authorized limit of the ETC card before entering the highway to ensure it is sufficient, so as to avoid overdraft charges when passing through ETC at the highway toll station and being blacklisted.
When I first got my ETC, I used to check the records frequently, and the easiest way is to use your phone. You can download the official ETC app for your province, like 'Zhejiang ETC' for Zhejiang or 'YueTongKa' for Guangdong, then register an account and link your license plate. After logging in, tap on 'Bill Inquiry' or 'Travel Records,' select a date range, and you'll see details like the names of the toll stations, the deducted amounts, and the times. Last week, I used the app to spot an unexplained charge, which turned out to be a system misidentification of my license plate. I took a screenshot and submitted an online complaint, and the money was refunded within three days. If you find it troublesome, you can also call the customer service hotline and provide your license plate number for inquiries, but you'll need to verify the owner's information.
