
Simply call the 4S store directly to inquire. Here is relevant information about : 1. Brand History: BYD Company Limited was founded in 1995, starting with a team of just over 20 people. By 2003, it had grown into the world's second-largest rechargeable battery manufacturer and established BYD Auto in the same year. Originating as a battery maker, BYD's venture into automobile manufacturing essentially positioned it as an "outsider" in the field. It was through leveraging the prestigious claim of "independent intellectual property rights" and the acquisition of Qinchuan Auto that BYD gained a first-mover advantage over other newcomers. 2. Brand Introduction: BYD Auto adheres to a development path of independent research, production, and branding, committed to creating truly affordable and high-quality vehicles for the people. The product designs not only incorporate advanced concepts from international trends but also align with the aesthetic values of Chinese culture.

I ordered a car last month and was quite excited at the time. Checking the progress was not complicated at all. After placing the order, I downloaded the BYD Auto App, logged into my account, and could see real-time status updates in "My Orders," including in production, in transit, or in delivery. I often refreshed it when I had nothing to do, and the app also has a notification feature to remind me of key milestones. Additionally, I kept in touch with my sales consultant, who would send the latest updates via WeChat, and they responded quickly even on weekends. Remember, the order number is crucial when buying a car. If there’s no progress screenshot, you can call the official customer service at 4001234567 and provide the number to inquire. The whole process took about two weeks. I recommend friends to communicate more with the sales consultant when ordering a car. BYD’s service is quite considerate, and the app also shows the estimated delivery date, which helps reduce anxiety.

As a young person, I find the App incredibly helpful. After installation, bind it with your WeChat or phone number, log in, click on 'Services' and then 'Order Management', select your car order to check the progress. The status updates are detailed, such as 'Vehicle in Preparation', 'Out of Factory' or 'Transportation Information'. The App also shows the real-time location of your vehicle on a map. If you feel the process is slow, just click 'Contact Customer Service' for an online chat, and issues are resolved quickly. I think BYD did a great job here—the App integrates notification features, so don’t forget to turn on push alerts to save time. Additionally, the BYD mini-program on WeChat is also useful; just enter your order number to check the status, saving you a trip to the store. When browsing Douyin, I also check updates and shares on the BYD forum—it’s quite down-to-earth. If your progress gets stuck, try the App’s troubleshooting mode; usually, a restart will fix it.

I'm a bit older and not very familiar with smartphones. After ordering a car, I often call the dealership to check the progress. I simply dial the 4S store's number or BYD's customer service at 4001234567, provide my order number (found on the purchase contract), and the salesperson tells me where my car is, such as whether it's left the warehouse or is in transit. It's straightforward and takes just a minute. The store mentioned they also send SMS notifications, but since I don't always have my phone on, I rely on calls. I make sure to call once a week to keep track of the progress smoothly. Noting down the salesperson's name is helpful for easier communication, and I always make sure to provide clear information to avoid reaching the wrong department. This method saves me the hassle of dealing with apps and is quite convenient.

As a family user, I entirely on BYD's automatic reminders for my car order progress. Shortly after placing the order, I received SMS and email notifications for key steps, which is more convenient than checking manually. By logging into the BYD official website member center and entering the order number, I can view the delivery status and even set up email push notifications for vehicle preparation or transportation. If there's no update beyond the expected time, I simply chat with the salesperson on WeChat—they have access to internal network data for quicker updates. I make it a habit to check the estimated delivery date in advance to schedule a test drive or prepare for pickup, such as booking a weekend slot. I also enable the notification feature on the app, which is perfect for quietly waiting for updates while busy with family matters. Overall, the process is quite convenient; just ensure your phone has good signal to promptly respond to important SMS messages.

Frequently ordering vehicles at work, I efficiently track order progress through multiple channels. First, meticulously check status updates on the App order page, complemented by professional reports from sales consultants via WeChat or email—emphasizing recording each conversation date to prevent delays. After logging into the official website member center, enter the order number to view detailed information; promptly call customer service for quick resolution of any queries. Experience shows dealer follow-up is crucial—maintain regular contact post-order to ensure progress aligns with commitments, with BYD's system supporting visibility of production and shipping milestones. Recommend providing backup contact details when ordering to prevent missed notifications.


