Ordering a car directly from the factory, a process known as a factory order or sold order, involves working with a dealership to specify the exact model, trim, colors, and options you want. The dealer submits your custom configuration to the manufacturer, who then builds the vehicle to your specifications. This process typically takes 8 to 16 weeks, depending on the brand, model popularity, and supply chain conditions.
The first step is research. You need to decide on the make, model, trim level, and all optional packages. Use the manufacturer's online configurator to build your ideal car and get a clear understanding of the Manufacturer's Suggested Retail Price (MSRP). This is your starting point for negotiations.
Next, you must find a reputable dealership that is willing to place a factory order. Not all dealers are equally enthusiastic about this process, as it often involves less immediate profit for them. It's crucial to negotiate the final purchase price before placing the order. Get the agreed-upon price, including all fees and potential incentives, in writing on a Buyer's Order or similar document. This protects you from price increases when the car arrives.
Once the order is placed, the dealer will provide an order number. You can often use this to track your car's production status through the manufacturer's website or by contacting the dealer for updates. The stages typically include order accepted, scheduled for production, build complete, and shipped. Be prepared for a long wait and potential delays.
| Consideration | Key Details |
|---|
| Average Wait Time | 8-16 weeks, but can exceed 6 months for high-demand or limited-production vehicles. |
| Negotiation Leverage | Often better than on a lot vehicle, as the dealer knows you are a committed buyer. |
| Deposit Requirement | Most dealers require a refundable deposit (usually $500-$1,000) to place the order. |
| Price Protection | Get the final "out-the-door" price in writing before the order is submitted. |
| Allocation System | Dealers receive limited build slots from the manufacturer; a willing dealer must have an available allocation for your model. |
When your car arrives, you'll complete the purchase and financing at the dealership, just like any other car. The main advantage is getting the exact vehicle you want without compromising on features or color.
