Does a vehicle recall mean getting a new car?
1 Answers
Vehicle recalls do not result in the replacement of the car with a new one. First, the vehicle recall system refers to a situation where cars already on the market are found to have defects due to design or manufacturing issues, failing to meet relevant regulations and standards, which could potentially lead to safety or environmental problems. In such cases, the manufacturer must promptly report the product issues, the causes of these problems, and proposed improvement measures to the relevant national authorities. Upon approval, the manufacturer will then modify the affected vehicles in use to eliminate potential hazards. The differences between a recall and the Three Guarantees policy: 1. Nature of the policies: The purpose of a vehicle recall is to eliminate safety hazards posed by defective vehicles to the public, thereby safeguarding public safety. The Three Guarantees policy aims to protect consumers' legal rights by ensuring that manufacturers address quality issues free of charge during the warranty period, thereby reducing consumer losses. 2. Legal basis: Vehicle recalls are governed by the 'Product Quality Law' and the 'Defective Automotive Product Recall Management Regulations' issued by relevant national authorities to address defects that may threaten public safety, health, and social economic order. The Three Guarantees policy imposes special contractual liabilities on sellers under the 'Product Quality Law' for products with quality issues during the warranty period, requiring sellers to repair, replace, or refund the product as per the 'Three Guarantees Regulations.' 3. Scope of application: Recalls primarily target systemic and uniform defects related to safety, which must be present in a batch of vehicles and pose safety risks. The Three Guarantees policy addresses legal liabilities arising from random quality issues due to various factors during production or sales, which generally do not cause widespread harm or property damage. During the warranty period, sellers are obligated to repair, replace, or refund any quality issues, unless caused by consumer misuse, regardless of whether the issues are safety-related.