Do I Need Proof for Free Maintenance Offered by 4S Dealerships?

[Winter]

Proof is required for complimentary maintenance services offered by dealerships. Any promises or gifts provided by the 4S dealership at the time of purchase should be clearly stated in the vehicle purchase contract. This includes maintenance services offered by the dealership, which require relevant documentation to avoid complications during servicing and ensure smooth maintenance progress. Below is more information about vehicle maintenance: 1. Definition: Vehicle maintenance refers to the preventive work of regularly inspecting, cleaning, replenishing, lubricating, adjusting, or replacing certain parts of the vehicle. Different manufacturers and models may have varying maintenance items and schedules, so it's essential to follow the maintenance chart provided with your vehicle for proper care. 2. Benefits of Maintenance: Regular vehicle maintenance ensures optimal performance; enhances driving safety; reduces engine noise; and extends the vehicle's lifespan.

[DiCharlotte]

From the perspective of an experienced car owner, I’d like to share: The maintenance services offered by 4S stores usually require proof, which is typically a paper voucher or an electronic coupon. I remember when I got my new car, the sales consultant gave me the maintenance voucher on the spot, which had a serial number and an expiration date. Every time I went for maintenance, the front desk would scan that coupon code to record the complimentary service. If I didn’t bring it, the system wouldn’t find it, and I’d be charged directly. Once, I forgot it in the car and ended up making a wasted trip. My advice is to take a photo of the voucher and save it on your phone to prevent loss. Besides, maintenance isn’t just about being free—doing it regularly can prevent minor issues from becoming major ones. Things like engine lubrication or brake checks are crucial to avoid costly repairs later. In short, the voucher is your proof of entitlement, and losing it can be a hassle, so the first thing to do after getting a new car is to keep that coupon safe.

[McHarrison]

As a middle-aged person who pays attention to practical details, I believe that when a 4S shop offers free maintenance, there must be proof, such as a voucher or SMS confirmation. Over the past few years, I have personally experienced several similar incidents where the 4S shop needed proof to verify the free service record. Otherwise, who would be responsible if they mistakenly serviced the wrong customer? If you forget to bring the proof, they will ask you to pay on the spot. My suggestion is to have the salesperson clearly write down the details of the voucher on the day of purchase and keep the original receipt. If it gets lost, contact the service desk to provide information for a replacement. More importantly, maintenance itself helps keep the car in good condition for safe driving. Losing the proof can turn a small matter into a big one. So don’t overlook this detail—make it a habit to store it properly in your daily car use.

[DelJesse]

From a professional perspective, maintenance services must be performed with valid proof. 4S dealerships typically use coupons or system codes to confirm complimentary services, otherwise they cannot input the information to provide free items. For example, when scheduling each maintenance appointment, the front desk will require proof of entitlement. It is recommended that you proactively request coupons when purchasing a new car and take photos to keep electronic copies, which can help avoid disputes. Additionally, regular maintenance prevents engine issues, and lost vouchers can be retrieved through customer service records.