
Yes, someone else can pick up a car from Enterprise for you, but it requires prior arrangement. This service is known as a third-party pickup. To ensure a smooth process, the primary renter (the person whose name is on the reservation) must add the additional driver to the reservation before the pickup time. The person picking up the car must be present with their own valid driver's license, a major card in their name for the security hold, and must meet all of Enterprise's standard age and driver requirements.
The main reason for this policy is liability and insurance. The rental agreement is a contract between Enterprise and the primary renter. By officially adding the other driver, Enterprise verifies their driving record and extends the rental insurance coverage to them. Attempting to have an unauthorized driver pick up the vehicle will result in a denial of service.
Here’s a quick checklist for a successful third-party pickup:
| Requirement | Primary Renter | Person Picking Up the Car |
|---|---|---|
| Reservation Management | Must add additional driver to reservation | Must be listed on the reservation |
| Documentation | Provides reservation details and payment | Presents valid driver's license |
| Credit Card | Can be used for final rental charges | Must be presented for security deposit |
| Age Requirement | Must be 21+ (may vary by state) | Must be 21+ (may vary by state) |
| Insurance Coverage | Primary on the agreement | Coverage valid only if added to reservation |
The process is straightforward if you plan ahead. The key is communication with the rental office to confirm their specific procedure.

Absolutely, you can set it up for someone else to grab your Enterprise rental. I do this for my team all the time. Just call the branch directly—don't just use the 800 number—and give them the driver's info. The other person needs their license and a credit card. It’s a simple business need they handle regularly. Saves everyone a trip.

Yes, but you have to do the paperwork first. I learned this the hard way when I tried to surprise my brother by having his rental ready. They turned him away because I hadn't added him as a driver. It was a hassle. So, the person whose name is on the reservation has to officially add the other driver. Then the pickup is easy; they just need their own license and card.

You can, but it's all about the details. The biggest thing people forget is that the person picking up the car must have a card in their own name for the security deposit. Your card can pay for the rental, but their card is needed for the hold. Make sure the primary renter calls the local office to add the driver to the reservation to avoid any issues at the counter. It’s an easy process if you follow the rules.

Definitely. The easiest way is for the main renter to manage everything online through their Enterprise profile or the app. They can add an additional driver to the reservation in just a few clicks. This sends all the details to the branch. The other person just shows up with their license and card, and they’re good to go. It’s a very modern, convenient system that works well for families or friends traveling together.


