Can I negotiate a rebate when repairing my car at a 4S shop?
2 Answers
You can negotiate a rebate when repairing your car at a 4S shop, as long as it falls within the scope of the damage assessment. Things to pay attention to when visiting a 4S shop: 1. Verify vehicle information: This mainly includes the vehicle repair unit (owner's name), license plate number, engine number, chassis number, entry time and exit time (settlement time). The key points are the engine number and chassis number. The owner should carefully check these two numbers against those on the vehicle license to prevent incorrect input by the settlement staff. Otherwise, in case of an accident, there might be no way to file a complaint. 2. Try to recover spare parts: The spare parts list details which parts were replaced during the current maintenance, along with the price of each part. The owner needs to check whether the listed spare parts exceed the range of those that needed replacement in the repair project. At the same time, you can choose to recover the replaced parts as much as possible.
I've been driving for over a decade and often get my car serviced at 4S shops. I've always been curious if I could get some kickbacks to save money. I tried a few times, but the staff directly said there's no such policy because the pricing is transparent and fixed, and kickbacks might involve violations or compromise service quality. Once when I hinted at it, the other party subtly suggested they could throw in small perks like free tire inflation. But I've learned: rather than chasing kickbacks, it's better to thoroughly check the car's condition before repairs to avoid unnecessary expenses; choosing a 4S shop is about peace of mind. Overall, don't set your expectations too high—safety comes first. It's more practical to double-check everything after the repairs are done.
