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What to do if my Laser Android Tablet is frozen or experiencing a critical error

1Answers
DiJohn
12/17/2025, 07:14:39 AM

If your Laser Android Tablet is unresponsive or displaying error messages, try these troubleshooting steps:

  1. Restart Your Tablet: A simple restart can often resolve temporary glitches. Press and hold the power button for about 10 seconds. The tablet should shut down. Wait a few seconds, then press the power button again to turn it back on and check if the issue is resolved.

  2. Factory Reset for Persistent Problems: If a restart doesn't fix the problem, a factory reset might be necessary. This will erase all your data, so back up anything important beforehand if possible. To factory reset:

    • Power off your Laser tablet.
    • Press and hold the Volume Up button and the Power button simultaneously for about 10 seconds.
    • Use the Volume buttons to navigate the recovery menu.
    • Select "Wipe data/factory reset".
    • Confirm your choice and follow the on-screen instructions.

  3. Get Further Support: If the issue continues after these steps, please contact Laser customer support for further assistance. You can reach them by phone at (02) 9870 3388, email at support@laserco.com.au, or visit their website at www.laserco.net/support/warranty for additional support options.

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