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what is a patient service rep

1Answers
DiJulian
12/10/2025, 10:30:45 PM

A patient service representative (PSR) is a medical administrative role that acts as the first point of contact for patients in a healthcare setting, such as a clinic or hospital. They handle a wide range of front-office duties, including patient check-in and check-out, scheduling appointments, verifying insurance, managing patient records, and assisting with billing and paperwork.

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