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Troubleshooting Lutron DVRF-AS Smart Accessory Switch Issues Load not turning ON or Accessory Switch not working?

1Answers
WalterMarie
12/17/2025, 06:10:26 PM

If you're experiencing problems with your Lutron DVRF-AS Smart Accessory Switch in a 3-way or 4-way setup, here's how to troubleshoot common issues.

Load Won't Turn On or No LEDs Illuminate:

  • Possible Causes:
    • The Front Accessible Service Switch (FASS) on the main dimmer or switch is OFF.
    • The light bulbs are burned out.
    • The circuit breaker is OFF or has tripped.
    • There's a wiring error.
  • Troubleshooting Steps:
    • Make sure the FASS on the main dimmer or switch is in the ON position.
    • Check if your light bulbs are working.
    • Verify that the circuit breaker is ON and hasn't tripped.
    • Carefully review the wiring connections. Refer to the wiring diagrams provided or use the wiring wizard at lutron.com/wiringwizard for assistance.

Accessory Switch Isn't Working:

  • Possible Cause:
    • The wire connected to the blue wire on the main dimmer or switch doesn't match the wire connected to the blue wire on the accessory switch.
  • Troubleshooting Steps:
    • Double-check that the wire connected to the blue wire on the main dimmer or switch is the same wire connected to the blue wire on the accessory switch.

Load Doesn't Stay ON and Dimmer/Switch LEDs Glow Dimly or Blink:

  • Possible Cause:
    • The blue wire is incorrectly wired to the neutral wire or is touching ground.
  • Troubleshooting Steps:
    • Inspect the wiring to ensure the blue wire is correctly connected and isn't touching the neutral wire or ground. This can cause the load to malfunction and the LEDs to behave erratically.

For further support and detailed guidance, visit the Lutron website.

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