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Troubleshooting CORSAIR XENEON Monitor Detection Issues in iCUE

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12/17/2025, 11:08:25 AM

Encountering trouble with your CORSAIR XENEON monitor not showing up in CORSAIR iCUE? Let's get it sorted. First, ensure you have the latest version of iCUE installed; the XENEON 32UHD144, for example, needs iCUE version 4.24 or newer. Next, verify your connections. Make sure the USB-C cable from the monitor's upstream port is securely plugged into a USB 3.0 port on your PC. It's best to connect directly and avoid hubs or extensions; the provided USB-C cable with the CORSAIR XENEON is recommended. If it's still not detected, try a simple reboot of your PC and reconnect the monitor. Also, check the USB ports themselves, making sure they're functioning correctly. Directly connecting the monitor to your PC's USB ports, without adapters, is advisable. If these steps don't resolve the issue, consider reaching out to CORSAIR support for more specific guidance.

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