Troubleshooting Camera Connection Problems with my Phone

[LeHaven]

Having trouble connecting your camera to your phone? Let's troubleshoot! First, ensure your phone's Wi-Fi is enabled and connected to the camera's hotspot. Look for a network named something like "BK***"—it usually doesn't require a password. If that's not the issue, consider potential interference. Other Wi-Fi devices, like routers or Bluetooth gadgets, can disrupt the signal. Try moving away from or temporarily turning off nearby devices. Still no luck? You might need to adjust the Wi-Fi channel in your camera's settings, trying channels 1 through 11. You could also try changing the Wi-Fi channel on your mobile devices. If these steps don't resolve the connection issue, further assistance is available from the support team at [e-mail] for the iWFCam W8 / W9 Mini WiFi Camera. Make sure that your phone is within 5 meters of the camera.