how does room service work

[SanReese]

Room service allows hotel guests to order food, drinks, and other amenities to their rooms by placing an order via the in-room phone, TV, or a hotel app. After the order is prepared by the kitchen, a staff member delivers it to the guest's room on a tray or cart, often with a rolling table for eating. Payment is made upon delivery or charged to the room and paid at checkout, and guests are expected to tip the delivery staff.