How do I make calls using the Northland BU Connector app in Microsoft Teams?

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Making calls with the Northland BU Connector app in Microsoft Teams is straightforward. Here's how:

1. Download and Set Up the BU Teams Connector App:

   • Within Microsoft Teams, go to the '...' (More apps) on the left-hand side.
   • Select 'More apps' at the bottom of the apps screen.
   • Search for and choose 'BU Connector'.
   • Enter your Business Unlimited subscriber telephone number and password on the login screen.
   • Review the overview and click 'Add'.

2. Utilize the Phone Tab:

   • The Northland BU Connector app opens to the 'Call History' on the 'Phone' tab, showing missed, answered, and outgoing calls.
   • Click on a phone number within the 'Call History' to place a call.
   • Use the 'Voicemail' option to manage your messages.
   • Access your contacts through the 'Contacts' section.

3. Initiating Calls:

   • In a contact's chat window or a Teams channel post, select the contact's avatar.
   • Choose a phone number from the contact information to place a call using Northland Communications services.

4. Explore Additional Features:

   • Manage and listen to voicemails via the 'Voicemail' window.
   • Customize how your contacts are displayed in the 'Contacts' window.
   • Use the 'Call Settings' tab to configure how you make calls with your Northland Communications account from within Teams.

5. Get Support:

   • For further assistance or any support needs, visit www.northland.net/support, or dial 4357 (HELP) or 315-671-6262 to connect with a Northland Representative directly.

By following these steps, you can effectively make calls using your Northland Communications service seamlessly through Microsoft Teams with the BU Connector app.