How do I make a warranty claim for CertainTeed 404987 Synthetic Roof Underlayment?

[Warren]

To initiate a warranty claim for your CertainTeed 404987 Synthetic Roof Underlayment, follow these steps as detailed in the user manual: First, submit a written claim notification, alongside proof of purchase that verifies your status as the original owner. Send this to CertainTeed's Technical Services Department at 1508 Delp Road, Harleysville, PA 19438, USA. You can also contact them by phone at 1-800-345-1145. Ensure that your claim is submitted within 30 days of discovering the issue. It's crucial that you send the claim directly to CertainTeed, not to your contractor, dealer, or home builder. CertainTeed will assess your claim and resolve it according to the Limited Warranty's terms within a reasonable timeframe. CertainTeed may request you to provide, at your expense, samples of the RoofRunner underlayment for testing, along with supporting photographs to aid in the evaluation. By adhering to these steps and providing the necessary documentation, you can properly file a warranty claim for your CertainTeed 404987 Synthetic Roof Underlayment.