How do I get warranty service for my Project Source 2565538 Steel Heavy Duty Shelving Unit?

[LeJosie]

To claim warranty service for your Project Source 2565538 Steel Heavy Duty 5-Tier Utility Shelving Unit, follow these steps. First, identify if the issue is a manufacturing defect covered under warranty. Project Source offers a one-year warranty from the purchase date, covering defects in materials and workmanship. However, it excludes damages from misuse or unauthorized repairs. To initiate a claim, contact Project Source, providing details of the defect, proof of purchase, and the defective component. You are responsible for shipping the component to Project Source, but they will cover the return shipping if the claim is valid. Project Source will then either repair or replace the product at their discretion. Note that cosmetic issues like scratches are not covered, and Project Source isn't liable for incidental damages. For specific contact information, consult your user manual for Project Source's details.