How do I get warranty service for my Project Source 2565538 shelving unit?

[AlainaLynn]

If you own a Project Source 2565538 Steel Heavy Duty 5-Tier Utility Shelving Unit and need warranty service, here's how to proceed. First, assess if your issue is covered. The warranty, as detailed in the user manual, covers manufacturing defects in materials and workmanship for one year from the purchase date. It does not cover damages from misuse, incorrect handling, installation errors, or unauthorized repairs. To initiate a claim, contact Project Source to report the defect. You'll likely need to send the defective part to Project Source, along with your proof of purchase and a detailed explanation of the problem. You are responsible for shipping the part to Project Source, but they will cover the return shipping costs if the defect is covered under warranty. Project Source will either repair or replace the product at their discretion. Note that cosmetic issues like scratches, dents, or stains aren't covered. Also, Project Source isn't liable for incidental or consequential damages. For exact contact information to start your claim, consult the Project Source 2565538 Steel Heavy Duty 5-Tier Utility Shelving Unit's user manual.