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How do I add or remove users from my PNi SafeHome PTY500BL Smart Lock?

1Answers
McHector
12/17/2025, 08:32:55 AM

Adding and removing users on your PNi SafeHome PTY500BL Smart Lock is simple. Follow these steps:

Adding an Administrator:

  1. Remove the battery compartment cover.
  2. Quickly press the SET button or press and hold the * key on the keypad. You'll hear "Please add administrator".
  3. Enroll the administrator using a fingerprint (scan the fingerprint three times), a card, or a password (create a 6-8 digit password followed by #, and enter it twice).
  4. You'll hear "Add successfully".
  5. You can add up to three administrators.

Adding a Regular User:

  1. Remove the battery compartment cover.
  2. Quickly press the SET button or press and hold the * key. You'll hear "Please verify the administrator".
  3. Verify the administrator using their fingerprint, card, or password.
  4. Enroll the user using a fingerprint (scan three times), a card, or a password (6-8 digits followed by #, entered twice).
  5. You'll hear "Add successfully".
  6. Continue adding users as needed.

Deleting Users:

  1. Remove the battery compartment cover.
  2. Quickly press the SET button or press and hold the * key. You'll hear "Please verify the administrator".
  3. Verify the administrator using their fingerprint, card, or password.
  4. Quickly press the SET button again or press and hold the * key.
  5. Press 1 to delete all user fingerprints; press 2 to delete all user passwords; press 3 to delete all user cards; press 4 to delete all users (the administrator will not be deleted).
  6. You'll hear "Successful".

By following these instructions, managing users on your PNi SafeHome PTY500BL Smart Lock is straightforward.

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