How can I claim warranty on my RISCO 5IN2943 LightSYS Plus Wi-Fi Antenna Cable?

[Kaleb]

To initiate a warranty claim for your RISCO 5IN2943 LightSYS Plus Wi-Fi External Antenna Cable, adhere to these steps: First, meticulously document the defect, providing a detailed description of the issue you've encountered. Next, contact RISCO directly or through an authorized RISCO distributor to report the defect and request a repair or replacement covered by the Limited Warranty. You'll then need to obtain a Return Merchandise Authorization (RMA) number and specific return instructions from RISCO. Remember, do not return the product without prior authorization. When returning the product, include the detailed Defect Description and follow RISCO's current RMA procedure, which can be found on their official website. RISCO will then evaluate the returned product to determine if it's eligible under the Limited Warranty. If the defect is confirmed, RISCO will, at its discretion, either repair the defective product or provide a replacement. Please note that customers are responsible for ensuring the product functions correctly through weekly testing, and must be able to demonstrate this. Following these steps and adhering to the Limited Warranty's terms and conditions ensures a smooth process for seeking repair or replacement of your RISCO 5IN2943 LightSYS Plus Plastic Box Wi-Fi External Antenna Cable.