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How can I claim the warranty for my COOLER MASTER MasterBox NR200 Mini ITX PC Case if it has issues

1Answers
LaylaRose
12/17/2025, 09:49:19 AM

To claim the warranty for your COOLER MASTER MasterBox NR200 Mini ITX PC Case, follow these steps: First, go back to the original shop where you bought the case and show your valid purchase invoice as proof. Next, after coordinating with the shop and presenting your invoice, you'll need to contact the distributor for a Return Merchandise Authorization (RMA) claim. If the distributor confirms the damage is due to normal use, they will either repair or replace your case. This might involve providing a new or refurbished one. You'll need to return the faulty case to the distributor, but you'll be responsible for the cost of sending it. The distributor will cover the cost of sending the repaired or replacement case back to you. If the damage was caused by you, you'll be responsible for all repair expenses. If the case can't be fixed, you might need to buy a new one. If the defect falls under warranty (natural use), the distributor will cover the expenses. If your warranty has expired, you might need to purchase a new case instead of getting repairs. Always keep your purchase invoice handy when claiming the warranty for your COOLER MASTER MasterBox NR200 Mini ITX PC Case. For more warranty details and support, reach out to Cooler Master Support.

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