
Subject one cancellation of appointment will refund the money, but it is necessary to communicate with the driving school in advance. The following is the introduction of the ranking rules for subject one appointment: 1. For the first appointment for the exam: When making the first appointment for the subject, the time when the user initially applied for a motor vehicle driver's license and other business is accepted is used as the ranking time. 2. For non-first appointment for the exam: When making a non-first appointment for the exam, the last exam time is used as the ranking time. 3. When actively canceling the appointment after the exam appointment is successful: When actively canceling the appointment due to personal reasons after the exam appointment is successful, the time of canceling the appointment is used as the ranking time. 4. When both the second and third situations are met at the same time: When both the second and third situations are met at the same time, the most recent time is used as the ranking time.

I recently canceled my Subject 1 exam appointment and would like to share my experience. After paying the tuition fee to the driving school, which included the exam fee, I had to cancel due to an unexpected business trip after successfully scheduling the exam. After applying for cancellation on the Traffic Management 12123 APP, the system automatically refunded the exam fee to my original payment account, but the driving school kept their portion as a service fee. Later, I learned from the driving school's customer service that policies vary by region, with some cities charging a 20 yuan handling fee. It's advisable to cancel at least 7 days in advance for a higher chance of refund, as canceling on the exam day is usually not possible. For the most accurate information, log in to the Traffic Management 12123 APP to check local regulations or directly call the vehicle management office.

As a driving instructor, I often encounter students asking about canceling appointments. Generally speaking, whether the exam fee is refundable depends on two key points: first, when the cancellation is made—refund deadlines vary by region. For example, Shanghai requires cancellation at least 5 days in advance for a full refund. Second, it depends on where the payment was made. If the exam fee was paid through the Traffic Management 12123 platform, the platform will automatically process the refund. However, registration fees collected by the driving school are usually non-refundable. Recently, a student canceled three days in advance and received a refund of 80 yuan, with the system deducting a service fee. I recommend contacting the driving school directly for confirmation and keeping the payment receipt for easier processing.

Whether the exam fee for Subject 1 will be refunded upon cancellation mainly depends on local policies. Last year when I was getting my driver's license in Shenzhen, I canceled my appointment due to unexpected circumstances. Since I operated the cancellation via the app one week in advance, the full exam fee was refunded. However, my roommate in Guangzhou also canceled in advance but was charged a 30-yuan service fee. Such discrepancies are quite common. I recommend first checking the refund instructions on the appointment details page in the Traffic Management 12123 app. If the app doesn't provide clear information, the most direct approach is to call the 12328 transportation service hotline for consultation or visit the vehicle management office counter in person. Self-paid cases have higher refund probabilities, while fees collected by driving schools are less predictable.


