Will the Manufacturer Compensate for New Car Spontaneous Combustion?
1 Answers
If the spontaneous combustion incident is caused by the vehicle's inherent quality issues, the owner can claim compensation from the brand. If the 4S store refuses to compensate, the owner can file a lawsuit with judicial authorities to protect their rights using legal means. If the vehicle fire is caused by the owner's unauthorized modifications to the fuel system or wiring, or by introducing external ignition sources, rather than due to the vehicle's quality issues, the manufacturer has grounds to refuse compensation. Purchasing Spontaneous Combustion Insurance: Depending on the actual situation, if the vehicle is still within the warranty period, the owner can seek compensation from the manufacturer. If the warranty period has expired, the owner can only turn to the insurance company. It is important to note that after the auto insurance reform, the vehicle damage insurance includes coverage for spontaneous combustion, so owners do not need to purchase additional spontaneous combustion insurance. How to Handle a Spontaneous Combustion Claim: When a vehicle experiences spontaneous combustion, the owner should promptly report the incident to the police and request the traffic police department to issue a "Fire Cause Identification Certificate." This document serves as crucial initial evidence for the owner to later assert that the vehicle had quality issues.