Will the 4S store replace a new car tire for free if it's damaged?
2 Answers
During the warranty period, if the tire is damaged under normal usage conditions as specified, it can be replaced for free. Within the car's warranty period, any malfunction or part damage that occurs under normal usage conditions as specified will be repaired or replaced by the manufacturer at no cost to the owner. However, the following situations will void the free warranty service: Failure to perform maintenance as required: If the owner does not take the new car to the designated 4S store or manufacturer-authorized service station for regular maintenance within the specified mileage, any issues that arise, even during the warranty period, will require the owner to pay for the repairs. Unauthorized modifications to the vehicle: "No warranty for modified cars" is a common policy among almost all manufacturers regarding warranty issues. Some brands even stipulate in their warranty terms that if the owner changes the vehicle's purpose without authorization, such as using it for rental, leasing, or competitive racing, it will be considered as voluntarily forfeiting the warranty rights.
I've driven several new cars, and tire issues are not uncommon. If a new car's tire fails, whether the 4S shop replaces it for free depends on the cause: If it's a quality issue, such as sidewall bulging or material cracking, it may be replaced free of charge within the warranty period, but the warranty is usually provided by the tire manufacturer, not the 4S shop. You'll need to take photos of the damage and bring the car to the 4S shop for inspection and confirmation. For man-made damage like punctures or hitting potholes, you'll generally have to pay for the replacement yourself, costing a few hundred yuan. It's recommended to address the issue immediately—driving on a damaged tire at high speeds is risky and significantly increases the chance of accidents. Regularly check tire pressure and wear to extend tire life. Handling it at the 4S shop is more formal and avoids future problems, so don’t cut corners by replacing it yourself.
