
Not necessarily, each store is different. However, most do not give flowers, at most they will take a photo with the car as a souvenir, remember to ask for an electronic copy of the photo. Things to pay attention to when picking up the car include: 1. Check if the chassis number matches the invoice: When picking up the car, the 4S store will hand over the official invoice to the customer, so the customer must check the invoice and chassis number carefully on the same day, because the original invoice is required when officially registering the car at the vehicle management office. If there is a problem with the original invoice or the chassis number is incorrect, the car cannot be officially registered at the vehicle management office. 2. Check if there are any scratches on the car body: During the process from the factory to the 4S store, new cars may inevitably suffer some scratches or bumps, so when picking up the car on the day, be sure to check the four doors of the car, including the roof and other places, to see if there are any large scratches. 3. Check if the car tools are complete: When picking up the car, also carefully check the car tools, such as the spare tire, jack, tools for changing tires, danger warning signs, etc. 4. Check if the car maintenance manual is complete: If the car maintenance manual is missing, the 4S store's after-sales service will not perform the first maintenance. If the first maintenance is performed, the cost must be borne by yourself. Therefore, when picking up the car, be sure to check if the car maintenance manual is complete and not missing any pages. 5. Check if the invoice and other original documents are complete: Paying the purchase tax requires the original tax payment slip, and registering the car requires the original invoice, the original certificate of conformity, and the original registration slip, all of which are provided by the 4S store. If any of the original documents are missing, the car cannot be officially registered.

Over the years, I've changed cars several times and encountered quite a few 4S stores that present flowers upon delivery, especially those of luxury brands like BMW or Mercedes-Benz branches. They often hold a small ceremony—the manager personally hands over a carefully wrapped bouquet, such as roses or lilies, symbolizing the celebration of a new car and a fresh start, which feels particularly heartwarming. However, this service isn't standard; it depends on the store's budget and the price tier of your purchase. Economy brands like local Toyota stores might not be as particular, at most setting up some balloons or putting up a congratulatory banner. I believe the most crucial aspect during delivery is whether the overall experience is thoughtful, such as checking the vehicle for flaws and whether the salesperson patiently answers questions—flowers are just a bonus. If you're looking forward to this, you can ask the salesperson in advance whether their delivery process includes similar arrangements, or bring some small decorations yourself for a photo to commemorate the occasion. After all, buying a car is a joyous event; don't let small things spoil the mood. Remember, service details can reflect the sincerity of the store.

My first car was picked up at a Volkswagen 4S dealership. I was daydreaming about being greeted with flowers, but all I got were the basic handover procedures and a cup of tea, which was a bit disappointing. Later, a friend picked up a car at an Audi dealership, and they gave a big bouquet of carnations, even helped take photos and post them on social media—the atmosphere was amazing. Giving flowers at a 4S dealership isn’t standard practice; it’s more of a value-added service to build closer relationships with customers. Some dealerships do this for holidays or important clients—it’s low-cost but quite effective. Actually, other small gifts are more common during car pickups, like car air fresheners or free car wash vouchers, which are much more practical. My advice is to talk directly with the salesperson before buying and express your desire for a little surprise—that way, they can prepare in advance. At the end of the day, the car’s quality and service reliability are what truly matter—don’t just focus on the superficial ceremonies.

When I took my whole family to buy a car, the staff actually gave us a small white flower with a simple card on the day of pickup. Although not valuable, it made us feel valued. The 4S shop gives flowers mainly to create a festive atmosphere, representing the start of a new life; this is more common during weddings or holidays, and may not be available at other times. The key is that these details can deepen the customer's impression, making them more likely to return for maintenance next time. If you don't receive flowers, don't be discouraged—you can prepare some small things like a banner for photos yourself.


