Will the 4S shop repair a newly bought car if it gets scratched?
1 Answers
If the car owner accidentally scratches the vehicle, the 4S shop will not provide free repairs, and the owner will need to pay for the repair costs as usual. Even if the 4S shop offers a free first maintenance service for the vehicle, the first maintenance only involves checking whether the vehicle's functions are normal and changing the oil once, and does not include paint touch-ups or repairs. The solutions for a newly scratched car include: repairing it by sanding with sandpaper—clean and dry the scratched area, then gently rub the scratched area with sandpaper dipped in water; using chilled cola to repair—pour a small amount of cola onto a cloth and continuously wipe the scratched area; using essential balm to repair—pour a small amount of essential balm onto a cloth and continuously wipe the scratched area; using toothpaste to repair—clean the scratch with a cloth, squeeze toothpaste onto a damp towel or soft sponge, and wipe the scratch up and down; using nail polish to repair—applying a layer of nail polish to the scratch can prevent it from rusting. If the 4S shop staff's negligence causes the vehicle to be scratched inside the shop or during transportation, the car owner has the right to request the 4S shop to repair it for free. If the repair does not meet the owner's standards, the owner has the right to refuse to take delivery of the car.
