Will the 4S shop cover the repair if the car air conditioner is broken?
2 Answers
If the car air conditioner is broken and it is not caused by human factors, it will be covered under warranty during the car warranty period. The car warranty period refers to the time period during which the car manufacturer promises to provide free repair and maintenance for faults caused by quality problems when selling the product to consumers. Most car manufacturers now implement a new vehicle warranty period, "two years or 60,000 kilometers, whichever comes first." Below is an introduction to air conditioner maintenance: 1. Comprehensive inspection of the air conditioner: When using the air conditioner for the first time in summer, you should first check the air conditioning system, such as checking the refrigerant and whether the air filter is too dirty through the liquid storage tank, and whether there are foreign objects in the radiator. 2. Pay attention to the cleaning of the air conditioner: The air filter should be replaced regularly, otherwise the air conditioner will produce a musty smell. In addition, the condenser should also be cleaned regularly, and the water tank should be removed for thorough cleaning.
Regarding whether a broken car air conditioner is covered under the 4S store warranty, I have experienced a similar situation and believe it mainly depends on whether the vehicle is still within the warranty period. Typically, new cars are covered under the manufacturer's warranty for three years or 60,000 kilometers, and the air conditioning system, as a critical component, should be included—provided the malfunction is due to a factory defect rather than human damage. The 4S store will check the maintenance records; if you haven’t performed regular maintenance at their facility or modified the air conditioning system, the warranty may be void. I recommend quickly reviewing the vehicle’s warranty manual to confirm the terms and then contacting the 4S store with the VIN to check the status. If still under warranty, they will repair it for free, such as replacing the compressor, using genuine parts and completing the work swiftly. Once the warranty expires, you’ll have to pay out of pocket, which can be quite expensive, possibly costing several thousand yuan. To minimize sudden failures, remember to regularly use the air conditioner’s cooling function for maintenance.
