Will the 4S shop compensate for the self-explosion of the car sunroof glass?
2 Answers
Glass is a vulnerable part and generally cannot be claimed for compensation. It is recommended to first visit the service station to see if a claim is possible. Here are specific introductions to car glass maintenance methods: Using glass cleaner: Reasonably use glass cleaner to address the issue of blurred windshield. In daily glass maintenance, it is necessary to choose different glass cleaners according to different seasons. Glass film selection: Use a windshield film with a light transmittance of more than 70%, which can protect the front windshield without affecting driving safety. At the same time, choose a glass film with a high UV resistance index to maintain the components of the central console and prevent premature aging due to long-term exposure.
Previously, the glass of my car's sunroof suddenly shattered, and I immediately thought it might be due to a manufacturing defect or stress caused by temperature changes. At that time, my car was still under warranty, so I took it to the 4S shop for inspection. They acknowledged it was a quality issue and replaced the glass for free. Later, I learned that for new cars within the warranty period, if the self-explosion proves not to be caused by human damage, the 4S shop usually compensates, but it's not easy once the warranty expires. To avoid similar troubles, I recommend regularly checking the sunroof's sealing strips and keeping the tracks clean to prevent dust buildup that could lead to overheating and expansion. Safety first—if you find glass fragments, pull over immediately to clean them up to avoid injuring yourself or others. In short, it's crucial to seek professional help early and keep purchase records and photos as evidence.
