Will the 4S shop arrange a replacement car for customers during car repairs?

[HoldenLynn]

If the repair time exceeds 5 days, the 4S shop will arrange a replacement car for customers. If it is less than 5 days, a replacement car is generally not provided. According to Article 19 of the "Regulations on the Responsibility for Repair, Replacement, and Return of Household Automobile Products," during the warranty period of household automobile products, if each repair due to quality issues (including waiting time for repair spare parts) exceeds 5 days, the consumer should be provided with a replacement car or reasonable transportation cost compensation. The repair time is calculated from the time the consumer and the repairer confirm the repair until the repair is completed. A repair that takes less than 24 hours is counted as one day. If the 4S shop indeed cannot provide or has no replacement cars available, you may consider nearby 4S shops that have been operating for a shorter time. Generally, long-established and large-scale 4S shops have more vehicles sent for repairs, and replacement cars are usually all allocated, while newer 4S shops may still have replacement cars available.