Will the 4S店 replace a new car battery if it's dead?
3 Answers
If the vehicle is within the warranty period and meets the warranty terms specified in the manual, the battery can be repaired or replaced for free. However, if the warranty has expired or the damage is due to human factors, it cannot be claimed. How to maintain a car battery: Turn off all lights before shutting down the engine: Some older models do not support automatic power-off after the engine is turned off, so it is necessary to manually turn off the headlights and interior reading lights before shutting down. If you need to find something in the car or require lighting, you can use a mobile phone or flashlight for illumination to avoid forgetting to turn off the reading light, which could lead to battery drain. Avoid leaving the vehicle parked for extended periods: The battery installed in the car will self-discharge over time when left unused. Many car owners find it difficult to start the car or even discover a completely dead battery after returning from a business trip or vacation. Therefore, it is advisable to drive the car at least once a week, preferably for a journey of more than 20 minutes, to facilitate battery charging while the vehicle is in motion.
I've been driving for a few years and have encountered several issues with new car batteries. Generally, 4S stores will cover the replacement as new cars come with a warranty period, typically around three years, which also includes the battery. This is a common component failure. Possible reasons for a new car battery dying include: leaving the headlights on for too long while parked, doors not being properly closed causing power leakage, or defects in the battery itself, though it's rare for a new battery to fail right after starting. You need to find your car purchase contract and carefully read the warranty terms section, which will specify whether the battery is eligible for a free replacement. I remember last week my neighbor's new car battery died, and he drove straight to the 4S store for a check. The staff used a device to confirm the battery issue and replaced it with a new one on the spot at no cost. When driving a new car, always pay attention to the battery level, try not to leave it parked for too long without use, and avoid listening to music after turning off the engine to extend the battery life and save yourself the hassle of frequent trips to the 4S store.
As a car owner who has purchased several new vehicles, I recommend you contact the 4S dealership immediately. A dead battery in a new car is usually covered under warranty, as the warranty period typically lasts around three years, with the battery included as a key component. It's uncommon for a new car to experience this issue—it could be due to a manufacturing defect in the battery or improper use, such as forgetting to turn off the headlights. Don't rush to replace the battery yourself. When visiting the 4S dealership, bring your warranty manual or purchase invoice. The technician will test the circuit and battery condition to determine if a replacement is needed. Under normal circumstances, they will handle it for free and may even provide towing services. Additionally, learn some basic maintenance tips, such as driving the car every few days to prevent battery drain. A new car battery should last at least two to three years, and proper maintenance can help avoid issues.
