Will Maintenance Outside 4S Stores Affect Warranty?
1 Answers
Maintenance performed outside 4S stores will not affect the warranty. Below are the relevant details: 1. Automobile Three Guarantees Law: According to the Automobile Three Guarantees Law, new vehicles generally come with a warranty period of 3 years or 100,000 kilometers, whichever comes first. It stipulates that car owners can freely choose where to have their vehicles maintained, as long as the maintenance is conducted at qualified repair facilities and maintenance receipts are retained. In case of any issues with the vehicle, the warranty can be claimed by presenting these receipts. Whether maintenance is done at a 4S store or not, the warranty remains valid, but it is essential to choose a qualified auto repair shop and keep the maintenance receipts. 2. Three Guarantees Liability: On October 1, 2013, the General Administration of Quality Supervision, Inspection and Quarantine issued the automobile 'Three Guarantees' policy, which states: 'During the warranty period and the validity period of the Three Guarantees for household automobile products, if damage is caused by the consumer's failure to use, maintain, or repair the product correctly as required by the user manual, the operator may not be held liable for the Three Guarantees as stipulated in this regulation.'
