Will 4S shops use non-genuine parts to impersonate genuine ones?
2 Answers
Some 4S shops may use non-genuine parts to impersonate genuine ones. The specific situation is as follows: Consequences: It does not constitute fraud for 4S shops to use non-genuine parts as genuine ones. Note: If the contract stipulates that non-genuine parts are not allowed, then it constitutes a breach of contract and the corresponding liability for breach of contract should be borne. Information about genuine and non-genuine parts is as follows: Genuine parts: Parts produced by regular manufacturers, provided for production (by automobile factories, computer factories, etc.), used by manufacturers, meeting quality standards after testing, and with a certificate of compliance. Non-genuine parts: Parts produced by manufacturers not authorized by the automobile manufacturer, bearing their own factory name and trademark, but without the car brand's LOGO (otherwise it would be illegal).
This question reminds me of my concerns about post-purchase maintenance. I've personally observed repairs at multiple 4S shops. Generally speaking,正规4S shops won't blatantly sell aftermarket parts as genuine ones because brand manufacturers have strict supervision—using aftermarket parts as substitutes may violate regulations or even lead to authorization revocation. I understand that aftermarket parts refer to non-OEM brand components, which are cheaper but have unstable quality, while genuine parts are more expensive but come with warranties and perfect compatibility. However, some shops might cut corners for extra profit during urgent replacements or minor repairs, such as with less noticeable parts like brake pads or filters. Once during maintenance, I noticed the replaced part's packaging didn't resemble the genuine one and suspected it was aftermarket. Only after requesting the repair records was the truth confirmed. I recommend that car owners always ask for part invoices and actual photos after each repair to protect their rights, as vehicle issues pose significant safety risks.
