Will 4S Dealerships Tamper with New Cars?
1 Answers
Generally not. The only possible tampering a 4S dealership might do with a new car involves "part swapping." This occurs when handling after-sales vehicle repairs: some owners urgently need their cars, but spare parts are insufficient, and newly ordered parts haven't arrived in time. Only in such situations would a 4S dealership selectively remove parts from new cars to use for after-sales repair vehicles, ensuring the repaired cars can be returned to owners promptly. Later, when the new parts ordered from the manufacturer arrive, they are installed back on the new cars. Overview: The full name of a 4S dealership is Automobile Sales Service 4S Shop (Automobile-Sales-Servicshop-4S). It is a car sales enterprise integrating four functions: vehicle sales (Sale), spare parts (Sparepart), after-sales service (Service), and information feedback (Survey). Characteristics: Automobile 4S franchise stores are built by dealers according to the standards set by automobile manufacturers. 4S stores and automobile manufacturers together form a car brand alliance, representing the brand culture, embodying brand value, maintaining brand loyalty, and establishing the brand's reputation and credibility for the automobile manufacturers.