Why is there no sound when the MG 5 is connected via Bluetooth?

2 Answers
LeTyler
08/30/25 6:52am
There is no sound when the MG 5 is connected via Bluetooth because the car's multimedia system volume or the phone's volume is not turned on, which can result in no sound when playing music over Bluetooth. Below is an introduction to the relevant aspects of in-car Bluetooth: 1. Programming: Some mobile phones' music playback programming is incompatible with the pairing codes of certain car models, so they can only receive calls but cannot play music. This may require changing the Bluetooth playback frequency band, etc. 2. Multimedia Music: The in-car Bluetooth's multimedia music feature is not turned on and needs to be enabled in the settings. 3. Media Audio: The phone's media audio is not turned off, causing signal interference with the Bluetooth function.
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StephenLynn
09/12/25 3:53am
My MG5 has also experienced the issue of no sound during Bluetooth connection before. The most common problem is improper volume settings, where the media volume on the phone or the car audio system might be set too low or muted. I would first check the phone's volume settings to ensure the media output isn't set to zero or restricted to another output device. On the car side, I'd verify that the audio source on the control panel is set to Bluetooth mode, not other options like USB or radio mode. Pairing issues are also frequent—after Bluetooth connection shows as paired but audio doesn't switch, confirm in the phone's Bluetooth settings that the output device is set to MG5. Sometimes system bugs cause glitches; restarting the car's infotainment system or the phone's Bluetooth can resolve this. If the problem persists, it might indicate a faulty Bluetooth module or compatibility issues, requiring a car software update or testing with another phone. Don’t forget to check connection ports or environmental interference, and always ensure safety by parking when troubleshooting. These small steps often work effectively, saving unnecessary trips to the repair shop and extra costs.
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