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Why is there no sound when playing songs after successful Bluetooth connection in Cruze?

5 Answers
Matilda
07/28/25 4:17pm

In this case, re-pairing is required. The reason is that an abnormality occurred during the pairing process, which is not considered a fault issue. Before re-pairing, you need to turn off and then restart your phone, and also turn off and restart the vehicle's multimedia system to resolve this issue. Relevant information about in-car Bluetooth is as follows: 1. Function: After successful Bluetooth pairing, you can use your phone to play audio files or answer calls, which is very convenient. While driving, it ensures driving safety. Once the car's system and Bluetooth are connected, you can make calls directly through the car's system in hands-free mode. 2. Automatic connection: Once your phone and car system are connected, they will automatically connect the next time you use them, provided that your phone's Bluetooth is turned on. This eliminates the need for frequent manual connections, saving time and adding convenience to vehicle use. However, when using Bluetooth calls, privacy should be taken into consideration.

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LeonardoFitz
08/11/25 8:32pm

I recently encountered the same issue with my Cruze - Bluetooth connected but no sound when playing music. Have you checked if your phone volume is turned up to maximum? Sometimes music apps can't output audio when the phone is locked. Make sure to switch to Bluetooth music mode in the car, select the source from the multimedia system menu. If your Bluetooth pairing list is too full, try clearing old devices and reconnecting. An outdated phone software version might cause incompatibility, so update your system or app first. Another easily overlooked point: check if the car audio volume knob isn't turned up high enough, or if the mute button was accidentally pressed. Restarting the Cruze's infotainment system is simple - turn off the engine, wait a few minutes, then restart. If it still doesn't work, it might be a Bluetooth module hardware failure like poor contact, in which case take it to a repair shop for a comprehensive check. These issues are common, so first troubleshoot the settings yourself to save the hassle.

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RichardMarie
09/29/25 6:50am

As someone who frequently tinkers with cars, the issue of no sound after successfully connecting to the Cruze's Bluetooth often stems from incorrect audio source selection. Check the car's infotainment system to ensure it's set to Bluetooth input rather than radio or USB. On your phone, verify that media output permissions are enabled. Bluetooth protocol version mismatches can also cause no sound - for example, an older phone OS struggling to pair with a newer car. Another possibility is audio system malfunction, such as loose speaker wires or blown fuses. My recommendation: reboot the infotainment system by pressing the power button to turn it off and on again. Also clear the Bluetooth cache by deleting and re-pairing the device. If multiple devices show no sound during testing, it's time to check whether the car's audio module needs a software update or to scan for error codes. Avoid disassembling components randomly - consulting a professional technician will save you headaches.

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VanElias
11/12/25 8:45am

When the Cruze Bluetooth connection has no sound, I usually first check the volume: turn up the volume on both the phone and the car. Switch the audio source to Bluetooth mode, located in the multimedia menu. Restarting the infotainment system helps a lot. Another possible reason could be an issue with the phone app or the Bluetooth service being stuck. If pairing fails, try reconnecting the device. Hardware issues like speaker failures are rare but should be considered.

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AngelinaDella
01/03/26 3:37am

I've experienced frequent Bluetooth audio issues while driving my Cruze. Sometimes when pairing a new device, residual connections from old pairings cause bugs, requiring deletion of the paired devices list to start fresh. Audio may also cut out if media permissions aren't granted on the phone, such as enabling them in settings. Outdated vehicle system software often causes audio problems, and firmware updates may provide fixes. Another possibility is Bluetooth signal interference or module overheating. I regularly check audio settings, and resetting the infotainment system can clear cached data. If the issue persists long-term, it's advisable to have the speaker wiring inspected at a dealership.

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