Why is there no sound when playing music via Bluetooth in the Territory?
3 Answers
Generally, this occurs because the volume is not turned on either on the car's navigation system or the phone. Additionally, some phones have different playback compatibility codes with certain car models, allowing only phone calls but not music playback. The specific reasons are as follows: 1. The volume is not turned on the car's navigation system or the phone: Solution: Go to the phone's 'Settings'—'Sound', find the 'Media' option, and turn up the 'Media' volume. The same applies to the car's navigation system. 2. The multimedia music feature of the car's Bluetooth is not enabled: Solution: Find the multimedia option on the screen, enter it, and select Bluetooth for music playback. 3. The media audio on the phone is not turned off, causing signal interference with the Bluetooth function: Solution: Go to the phone's Bluetooth settings, turn off the media audio while keeping the phone audio on.
A couple of days ago, my friend also ran into this issue. His Ford Territory had no sound after Bluetooth connection, and after struggling for a while, he found it was a volume setting problem. The phone's media volume was too low, and the car's default volume wasn't turned up either, so there was no sound from either end. It's best to first confirm that when the phone is playing music, press the steering wheel volume button to increase the car's volume, and also go into the phone settings to max out the media volume. It could also be that the media audio transfer function was forgotten to be enabled in the phone's Bluetooth settings—just connecting with call permissions won't do. Additionally, for older devices, reconnecting is necessary: delete the old pairing from the car's Bluetooth records, restart the phone, and reconnect—it works wonders. Occasionally, the audio source on the central console might be switched incorrectly; pressing the media button to switch back to the Bluetooth channel will immediately fix it.
Bluetooth connection issues with no sound in cars are quite common, and I've encountered it several times myself. The key is to rule out basic problems first: both the phone and the car's infotainment system should be in Bluetooth discovery mode; ensure the car audio isn't muted; and the music playback status should be active. Sometimes minor system bugs can cause glitches - turning off and restarting the car's head unit usually fixes this. Version compatibility is also important - older Android devices and lower-version car systems are prone to issues, so it's recommended to update both to the latest system. Also check the audio output channel settings in the car system, as some may default to local players. If other phones connect normally, it's likely your phone's settings - try testing with a friend's phone to confirm.
