Why is there no sound when playing music via Bluetooth in the Magotan?
3 Answers
Possible reasons for no sound when playing music via Bluetooth in the Magotan include: 1. Not enabled: The volume on the car navigation system or mobile phone is not turned on; simply enable it. 2. Incompatible pairing code: Some phones (e.g., iPhone) have music playback programming that is incompatible with certain car models, so only phone calls can be made, not music playback. The Bluetooth playback frequency band needs to be changed. 3. Multimedia music: The multimedia music function of the car Bluetooth is not enabled; it needs to be set up and turned on. 4. Signal interference: The media audio on the phone is not turned off, causing signal interference with the Bluetooth function.
Last time I drove my friend's Magotan, I also encountered the issue of no sound from Bluetooth. First, check if your phone volume isn't turned down, right? Some phones automatically lower the system volume after connecting. Then, see if the mute button on the car's infotainment system was accidentally pressed—that speaker icon with a slash on the Volkswagen center console. After successful Bluetooth pairing, remember to select the audio playback mode by tapping the multimedia option on the car screen to switch to Bluetooth music. If it still doesn’t work, disconnect and reconnect, or hold the phone button on the steering wheel to delete the device and pair it again. Finally, check if the media audio permission is enabled in your phone’s Bluetooth settings. Don’t rush to the repair shop—this issue is mostly a settings problem.
I have researched the Volkswagen infotainment system and systematically troubleshooted Bluetooth audio issues. Turn on the ignition and confirm your phone shows it's connected to the Magotan's Bluetooth. Navigate to the Media menu on the central display to check if Bluetooth audio source is selected. Pay special attention to the volume roller near the steering wheel phone button, as vehicle shutdown may reset the volume. Some models require enabling the Bluetooth audio transmission switch in the infotainment settings. In your phone's Bluetooth settings, ensure both media audio and call audio permissions are granted. Occasionally, system lag may occur - try restarting both your phone and the infotainment system simultaneously. If all these steps fail, then consider potential infotainment module malfunction.
