Why is there no sound when playing music via Bluetooth in BYD cars?

2 Answers
DelAsher
07/25/25 12:33am
Generally, this occurs because the volume is not turned on either in the car's navigation system or on the phone. Additionally, some phones have different playback compatibility codes with certain car models, allowing only phone calls but not music playback. The specific reasons are as follows: 1. The volume is not turned on in the car's navigation system or on the phone: Solution: Go to the phone's "Settings" — "Sound," find the "Media" option, and increase the "Media" volume. The same applies to the car's navigation system. 2. Multimedia music is not enabled in the car's Bluetooth settings: Solution: Locate the multimedia option on the screen, enter it, and select Bluetooth for music playback. 3. The media audio on the phone is not turned off, causing signal interference with the Bluetooth function: Solution: Go to the phone's Bluetooth settings, turn off the media audio while keeping the phone audio enabled.
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KyleLee
08/10/25 3:48pm
Last time I drove the BYD Tang, I encountered an issue where the Bluetooth connected but there was no sound when playing music, which was quite frustrating. I think the first step is to check if the phone's volume is turned up, especially within the music app. Then, look at the phone's Bluetooth settings to ensure the media audio option is enabled—many beginners tend to overlook this. Next, operate on the car's infotainment system: press the multimedia button to enter settings, switch the audio source to Bluetooth, and make sure it's not set to Radio or USB. If it still doesn’t work, try pairing the devices again or restart both the phone and the car's system—the restart button for BYD is in the settings menu. I also regularly check the app permissions on my phone to ensure the music app has media access. Additionally, BYD's firmware occasionally needs updates, and you can check the version in the vehicle information. These issues are usually minor and can be resolved easily on your own. If they occur frequently, it’s advisable to visit a 4S store to check hardware compatibility—testing with another device can help rule out problems.
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