Why is there no sound when playing music via Bluetooth in Buick Excelle?
3 Answers
There is no sound when playing music via Bluetooth in Buick Excelle even though it is connected, which could be due to the multimedia volume on the phone not being turned on, incompatibility between the music playback program and certain vehicle models' pairing codes, the multimedia music feature of the car's Bluetooth not being enabled, or signal interference caused by the Bluetooth function. If the volume on the car's navigation system or the phone is not turned on, there will be no sound from the car's Bluetooth. Simply increase the volume on both devices. Some phones (such as iPhones) have music playback programs that are incompatible with certain vehicle models' pairing codes, allowing only phone calls but not music playback. It is recommended to switch the Bluetooth playback frequency band to resolve this issue. The multimedia music feature of the car's Bluetooth is not enabled. Navigate to the multimedia option on the screen, select Bluetooth music playback, and the issue should be resolved. The media audio on the phone is not turned off, causing signal interference with the Bluetooth function. Go to the Bluetooth settings on the phone, disable the media audio while keeping the phone audio enabled.
I also encountered the issue of no sound when connecting Bluetooth in my Buick Excelle before. At that time, I repeatedly confirmed that both my phone and the car's infotainment system showed they were connected, but there was no sound when playing music. After struggling for a while, I realized that the car's screen was displaying the radio interface. Although Bluetooth was connected, the media source wasn't switched to Bluetooth mode. Later, I found the music symbol toggle button at the bottom of the screen and selected Bluetooth audio, which finally made the sound work. Another friend had a similar situation where the media output permission in the Bluetooth settings was reset and turned off after his phone updated its system. I suggest you check the media audio toggle in the device details of your phone's Bluetooth settings. Also, don’t overlook the volume issue—I once experienced a situation where my phone volume was maxed out, but the car’s multimedia volume was accidentally turned down to zero by the steering wheel buttons. If all else fails, deleting the Bluetooth pairing and reconnecting usually resolves about 80-90% of these odd glitches.
When encountering the issue of no sound after Bluetooth connection, I usually troubleshoot in three steps. First, check the basic settings: confirm the three levels of volume – phone media volume, car infotainment main volume, and dedicated Bluetooth volume – many vehicles have independent Bluetooth volume adjustment in the settings menu. Then verify the connection status: don't just look at the Bluetooth icon; enter the multimedia interface of the car system to ensure the current playback source is Bluetooth, not USB or radio. Finally, examine permission settings: especially on Android devices, a pop-up often appears after Bluetooth pairing asking whether to allow media access – accidentally clicking 'deny' will result in no sound. A minor detail: the Buick Excelle's infotainment system loads slowly during startup. If you try to play immediately after starting the engine, the system might not respond in time. It's best to wait until the dashboard shows complete readiness before operating. If all the above are normal, try restarting the phone. To reboot the car system, press and hold the center console power button for ten seconds. Older infotainment systems may also have compatibility issues due to outdated software versions – check the system update options.
