Why is there no sound when playing music via Bluetooth in Buick Excelle?

2 Answers
McCorey
07/29/25 12:29am
There is no sound when playing music via Bluetooth in Buick Excelle even though it is connected, which could be due to the multimedia volume on the phone not being turned on, incompatibility between the music playback program and certain vehicle models' pairing codes, the multimedia music feature of the car's Bluetooth not being enabled, or signal interference caused by the Bluetooth function. If the volume on the car's navigation system or the phone is not turned on, there will be no sound from the car's Bluetooth. Simply increase the volume on both devices. Some phones (such as iPhones) have music playback programs that are incompatible with certain vehicle models' pairing codes, allowing only phone calls but not music playback. It is recommended to switch the Bluetooth playback frequency band to resolve this issue. The multimedia music feature of the car's Bluetooth is not enabled. Navigate to the multimedia option on the screen, select Bluetooth music playback, and the issue should be resolved. The media audio on the phone is not turned off, causing signal interference with the Bluetooth function. Go to the Bluetooth settings on the phone, disable the media audio while keeping the phone audio enabled.
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StChristopher
08/12/25 4:43am
I also encountered the issue of no sound when connecting Bluetooth in my Buick Excelle before. At that time, I repeatedly confirmed that both my phone and the car's infotainment system showed they were connected, but there was no sound when playing music. After struggling for a while, I realized that the car's screen was displaying the radio interface. Although Bluetooth was connected, the media source wasn't switched to Bluetooth mode. Later, I found the music symbol toggle button at the bottom of the screen and selected Bluetooth audio, which finally made the sound work. Another friend had a similar situation where the media output permission in the Bluetooth settings was reset and turned off after his phone updated its system. I suggest you check the media audio toggle in the device details of your phone's Bluetooth settings. Also, don’t overlook the volume issue—I once experienced a situation where my phone volume was maxed out, but the car’s multimedia volume was accidentally turned down to zero by the steering wheel buttons. If all else fails, deleting the Bluetooth pairing and reconnecting usually resolves about 80-90% of these odd glitches.
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