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Why is there no sound when playing music despite the Bluetooth being connected in the Buick Excelle?

1 Answers

DelFrank

07/30/25 12:52am

The Buick Excelle's Bluetooth is connected but there is no sound when playing music due to the multimedia volume on the phone not being turned on, incompatibility between the music playback program and certain car models' pairing codes, the car's Bluetooth multimedia music not being enabled, or signal interference from the Bluetooth function. If the volume on the car's navigation system or the phone is not turned on, there will be no sound from the car's Bluetooth. Simply increase the volume on both devices. Some phones (such as the iPhone) have music playback programs that are incompatible with certain car models' pairing codes, allowing only phone calls but not music playback. It is recommended to switch the Bluetooth playback frequency band to resolve this issue. The car's Bluetooth multimedia music is not enabled. Locate the multimedia option on the screen, enter it, and select Bluetooth for music playback. The media audio on the phone is not turned off, causing signal interference with the Bluetooth function. Go to the phone's Bluetooth settings, disable the media audio, and keep the phone audio enabled.

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