Why is there no sound when playing music despite the Bluetooth being connected in the Buick Excelle?

2 Answers
DelFrank
07/29/25 4:52pm
The Buick Excelle's Bluetooth is connected but there is no sound when playing music due to the multimedia volume on the phone not being turned on, incompatibility between the music playback program and certain car models' pairing codes, the car's Bluetooth multimedia music not being enabled, or signal interference from the Bluetooth function. If the volume on the car's navigation system or the phone is not turned on, there will be no sound from the car's Bluetooth. Simply increase the volume on both devices. Some phones (such as the iPhone) have music playback programs that are incompatible with certain car models' pairing codes, allowing only phone calls but not music playback. It is recommended to switch the Bluetooth playback frequency band to resolve this issue. The car's Bluetooth multimedia music is not enabled. Locate the multimedia option on the screen, enter it, and select Bluetooth for music playback. The media audio on the phone is not turned off, causing signal interference with the Bluetooth function. Go to the phone's Bluetooth settings, disable the media audio, and keep the phone audio enabled.
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OCollin
08/14/25 6:42am
On the Buick Excelle, Bluetooth is connected but there's no sound from the music. As a regular driver of this car, I've found that it's mostly due to incorrect volume settings. Either the phone or the car audio system is muted, or the volume was manually turned down. First, check the phone's volume buttons and the car's control panel. Another common issue is selecting the wrong audio source, such as the system defaulting to FM radio instead of Bluetooth output—you'll need to switch it in the central control menu. Phone app settings can also cause problems; some music apps require additional Bluetooth playback permissions to be enabled. A simple restart of the phone and the car's system, turning Bluetooth off and on again, usually fixes it. I've also encountered cases where the Bluetooth device list was full and needed cleaning—just delete old pairings and add the device anew. Remember to check for vehicle system software updates to prevent issues—no need to rush to the repair shop, saving both money and time. Lastly, ensure your phone has sufficient battery, as low power can affect signal stability. A few checks on your own can solve the problem—no need to stress too much.
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