Why is there no sound when playing music after successfully connecting Bluetooth in Cruze?

2 Answers
OAbigail
09/05/25 2:58am
In this case, re-pairing is required. The reason is that an abnormality occurred during the pairing process, which is not considered a fault issue. Before re-pairing, you need to turn off and then turn on your phone, and also turn off and then turn on the vehicle's multimedia system. This should resolve the issue. Relevant information about car Bluetooth is as follows: Function: After successful Bluetooth pairing, you can use your phone to play audio files or answer calls, which is very convenient. While driving, it ensures driving safety. Once the car's system and Bluetooth are connected, you can make calls directly through the car's system in hands-free mode. Automatic Connection: Once your phone and car system are connected, they will automatically connect the next time you use them, provided that your phone's Bluetooth is turned on. This eliminates the need for frequent manual connections, saving time and adding convenience to vehicle use. However, when using Bluetooth calls, be mindful of privacy.
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VonCamille
09/17/25 3:37am
My old Cruze had the same issue - the Bluetooth showed connected but no sound came out. Turning the phone volume to max didn't help. Turned out it was the infotainment system problem where the multimedia volume was defaulted too low. You need to find the volume settings on the center display and specifically increase the Bluetooth media volume, as adjusting just the call volume won't work. Sometimes it's also about phone permissions - Android systems tend to disable media output, so check device permissions in Bluetooth settings. Restarting both the infotainment system and phone solves half the problems, as Cruze's system occasionally acts up. If it still doesn't work, the Bluetooth module might be outdated, especially for pre-2015 models which often develop compatibility issues over time. Don't worry, just troubleshoot step by step and you'll fix it eventually.
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