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Why is there no sound when playing music after successfully connecting Bluetooth in Cruze?

3 Answers
McEzra
07/29/25 6:45pm
Cruze Bluetooth music playback without sound can be caused by various reasons, such as the car multimedia system volume not being turned on, the phone volume not being turned on, incompatibility between the phone and the car's computer, or Bluetooth signal interference. Below are the relevant details: 1. Cruze: As the largest brand under General Motors Group, Chevrolet can be considered one of the world's most successful car brands based on cumulative production volume to date. The Cruze is a compact sedan developed by General Motors using a global design platform and integrating advanced technology. 2. Configuration: Equipped with General Motors' most advanced 6-speed automatic transmission in a compact sedan, it not only reduces fuel consumption but also lowers noise, making acceleration more powerful. This transmission is typically only used in mid-to-high-end cars. The interior also features a strong sense of fashion and dynamism, with a dual-cockpit design in the front cabin.
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VonLorenzo
08/14/25 12:14pm
Last week when I was driving, my Cruze's Bluetooth showed it was connected successfully, but the song couldn't play at all—super awkward. Later, I realized the media source wasn't switched correctly: in the car's audio menu, the audio input should be set to Bluetooth instead of USB or radio for normal playback. Sometimes, the phone volume might be accidentally turned down or muted, so make sure the phone volume is maxed out and the app is running before driving. Restarting the phone often fixes it since occasional Bluetooth signal drops can cause no sound. Always double-check if audio output permissions are granted after pairing. Safety first—if issues arise while driving, don’t rush to troubleshoot; pull over first. Updating phone or car software can also prevent frequent glitches.
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AmirRose
10/14/25 7:57am
As a car repair enthusiast, there are quite a few reasons why Bluetooth connects successfully but produces no sound. Pairing only indicates the establishment of a communication link; actual audio playback depends on the phone app correctly directing output to the car device. First, check if the car's media mode is switched to the Bluetooth audio source, not another interface like AUX. Secondly, ensure the music app is running in the background on your phone and that the Bluetooth audio option is enabled in the system settings, avoiding the hands-free mode. Then test volume adjustment: the car's volume knob and phone volume are independently controlled, try turning both up. If that doesn't work, deleting the pairing and reconnecting can refresh the status to avoid protocol conflicts. Updating the car's firmware can also help, but professional operation is required—don't tamper with the wiring.
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