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Why is there no option for license renewal upon expiration in 12123?

4 Answers
VonLillian
07/29/25 6:15pm
Open the Traffic Management 12123 app on your phone. After logging in with personal identity verification, go to the homepage and click on 'Renew Expired Driver's License'. The page will redirect to the pickup method, where you can choose to pick it up yourself at a service point or opt for mail delivery. Pay the fee. Obtain the verification code, enter the verification code received on your phone, submit successfully, and wait for the result.
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StJulianna
08/14/25 10:47am
Oh, I've been driving for decades and usually handle business smoothly with the 12123 app. Things like license renewal are generally easy to manage. When the renewal option doesn't show up, it's usually because the app version isn't updated or the cache is full. Don't worry—first, go to your phone's app store to download the latest version of 12123, install it, and log in again. On the app's main page, find the 'Driver's License Services' section, where you'll see the entry point for 'Expired License Renewal.' If it still doesn’t work, check if your network is stable or try restarting your phone. Last time I renewed, I got stuck too and later realized it was an issue with photo uploads—make sure the photo is clear and your ID information is correct. If you still can’t find it, going directly to the local DMV counter isn’t a hassle either; just bring your ID and old license. Safety first—don’t delay renewing your license on time.
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VonEmmanuel
10/14/25 5:04am
Hey buddy, I had a similar situation last time when renewing my driver's license on 12123—the 'expired license renewal' option didn't show up. You might have taken the wrong path: after opening the app, first click 'Service' at the bottom of the homepage, then select the driver's license module where you'll definitely find the renewal entry. Or try typing 'license renewal' directly in the search bar to jump to it. If it's an app version issue, update immediately; poor network connection can also cause it to freeze. Don't worry, I habitually cleared the cache and it worked. Also, for online renewal, you'll need to upload a photo and fill in details—make sure to take a clear picture with your phone. If that doesn't work, just go to the DMV in person; it's more efficient and saves time. Remember, checking the app status before driving out can prevent a wasted trip.
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William
11/27/25 5:58am
As a frequent driver, I think the 12123 platform should have comprehensive functions, including basic operations like license renewal upon expiration. However, when the interface occasionally doesn't display, it might be due to temporary system maintenance or operational errors. I recommend logging into the APP again and carefully browsing the 'Driver's License' section to find the options. Preparing ID photos and old license information is crucial, and make sure the format is correct when uploading. If the problem persists, contact online customer service or call the 12123 hotline to explain the situation directly. Timely license renewal is important, don't delay safe driving. It's convenient if it can be done online, otherwise, going to the DMV to get it done is also reassuring.
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