Why is there no network connection in the BYD Song?

2 Answers
McJordan
07/25/25 12:50pm
If there is no network connection, check if this device has malfunctioned. It is recommended to turn it off and restart it. Below is an introduction to the BYD Song: 1. BYD Song: Positioned as a new energy compact SUV, it features an X-shaped front grille, giving it a sporty appearance. On the side profile, the vehicle adopts hidden A/B/C pillar designs, creating a floating roof visual effect. 2. Design: Positioned as a new energy compact SUV, it features an X-shaped front grille for a sporty look. The side profile incorporates hidden A/B/C pillar designs to achieve a floating roof effect. In terms of dimensions, the BYD Song measures 4565/1830/1703mm (L/W/H) with a wheelbase of 2660mm. 3. Powertrain: The BYD Song is equipped with a hybrid system consisting of a 1.5T engine and two electric motors, with one motor positioned on the front axle and another on the rear axle to enable four-wheel drive functionality. Additionally, the BYD Song offers a pure electric range of 70km and accelerates from 0-100km/h in 4.9 seconds.
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ValeriaFitz
08/11/25 8:31pm
I've been driving the BYD Song for a while and have encountered similar issues. When the BYD Song has no internet connection, it's usually related to several reasons: First, it could be an issue with the in-car SIM card—if you haven't topped up or the card isn't activated, the network naturally won't work. Second, it might be a signal coverage problem, such as in tunnels or remote mountainous areas where weak signals can cause disconnection. Third, the vehicle's infotainment system might need an update, as older software could have bugs. Fourth, incorrect network settings, like accidentally turning off mobile data, could be the culprit. I remember once on the highway, the internet suddenly cut off, and I later found out the SIM card had expired. I suggest trying to restart the infotainment system by holding the power button on the center console for a few seconds—sometimes this can fix temporary glitches. If that doesn’t work, take it to a 4S shop for a technician to check the SIM card and antenna connection to ensure everything is working properly. It's also good practice to regularly check the vehicle's network status to avoid issues with navigation and entertainment features.
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